Quick Answer: A complete filter inquiry should include OE number or cross reference number, old filter photo, dimensions, vehicle or equipment application, quantity, packing requirement and destination country. This helps the supplier confirm the right replacement faster and reduce wrong orders.
Many filter inquiries start with only one sentence: "Please send price." This is common, but it is often not enough for an accurate quotation. Filters may look similar but have different dimensions, sealing structures, threads, media, bypass valve settings or application versions.
If the model is not confirmed first, the quotation may be fast but not useful.
The most useful information includes OE number, cross reference number, current filter brand number, old filter photo, outer diameter, inner diameter, height, thread size, vehicle model, engine model, equipment model, quantity, packing requirement and destination market.
For air filters, photos and dimensions are especially helpful. For hydraulic filters, thread, gasket, micron rating and pressure application may matter. For cabin filters, size and frame structure should be confirmed.
Jinguan checks the application direction first, then matches the filter by OE number, cross reference, photo, sample or dimensions. If the information is incomplete, we may ask one or two confirmation questions before quoting.
This is not to delay the quotation. It is to reduce wrong model risk.
Yes. Send old filter photos, dimensions, sample information or equipment model first.
Some part numbers have versions or similar replacements, so dimensions help confirm fitment before bulk order.
Send part number, photos, size, quantity, packing requirement and destination country together.